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INSTITUTE ON AGING’S 24-HOUR TOLL-FREE FRIENDSHIP LINE

WHATA crisis line for older adults and adults living with disabilities.
WHYTo support and improve the quality of life of isolated, lonely, depressed or suicidal older adults.
WHEREInstitute on Aging.
Based in San Francisco, CA.
USA.


Program Description


“The Friendship Line is both a crisis intervention hotline and a warmline for
non-emergency emotional support calls.”

“…we created the only program nationwide that reaches out to lonely, depressed, isolated, frail and/or suicidal older adults. Our trained volunteers specialize in offering a caring ear and having a friendly conversation with depressed older adults.”

-ioaging.org


The Institute on Aging’s 24-hour toll-free Friendship Line can connect with older adults regularly to monitor physical and mental health.

The Friendship Line is able to receive calls at (800)-971-0016 and make outgoing well-being checks and provide:

·  Emotional support

·  Elder abuse reporting

·  Grief support

·  Suicide intervention

·  Information and referrals

source: ioaging.org

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