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WHATA free hotline for anyone requiring information or support related Alzheimer’s and other dementias. The helpline is toll-free and representatives at the call center are available anytime day or night.
WHYTo help support those with memory loss, caregivers, health care professionals and the public.
WHEREThe Alzheimer's Association. Alzheimer's Call Center.
Across the USA. 1.800.272.3900

Program Description

“There's caregivers, that they don’t get that break until 3 o’clock in the morning, but guess what we're there, Christmas, New Year's we're still there."

"I know what its like to have a family member with Alzheimer’s disease. I know what my family went though. Often times its hard to know what might be the right steps to take.”

“People need to talk to other people who get it and that’s where I think a helpline can really help.”
–video The Alzheimer's Association 24/7 Helpline Illinois Chapter.

The Alzheimer's Association 24/7 Helpline connects callers with staff who are trained and knowledgeable on Alzheimer’s and other dementias.  

  • Understanding memory loss, dementia and Alzheimer's.
  • Medications and treatment options.
  • Information on aging and brain health.
  • Skills to provide quality care.
  • How to find the best care from Alzheimer’s and other dementia care professionals.
  • Referrals to local community programs, services and ongoing support.
  • Legal, financial and living-arrangement decisions.

If needed, one-on-one confidential care consultation by master's level clinicians may be requested. These sessions may help with decision-making support, crisis assistance and education.

The Alzheimer's Helpline provides translation service in more than 200 languages and dialects.

The Alzheimer's Association has locations across the USA which provide support for anyone affected by Alzheimer’s and other dementias. In addition to the 24 hour helpline, the Alzheimer's Association also provides support groups and education, an Alzheimer’s and other dementias library, and an Alzheimer’s Navigator, an online guide for Dementia Caregivers to create a personalized action plan with links to help, support and local resources.

Aging Programs
Dementia Assistance and Activities
Alzheimer's & Dementia Caregivers




Find out more about The Alzheimer's Association 24/7 Helpline

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